Well, we all know about the antenna problem that plagued the first batch of Apple’s iPhone 4. This has somewhat mysteriously resolved itself as users are not reporting this issue in the number that they where in the beginning. I was recently made aware of another issue that hit home the other day with my own iPhone 4. The problem deals with the iPhone iphone microphone not working when trying to make and receive calls. Essentially you can hear people who call you but they can’t hear you unless, in few case, you switch to speaker mode or Facetime. This has been drawing a few discussion threads on Apple’s site as well as some other places ( Thread 2476464 ).

I wound up taking my iPhone 4 back to the Apple store and described the problem. After a quick physical (external, not software) examination of my phone the Apple Genius without asking detailed information began prepping a new iPhone 4. As she was doing this I asked her if this is a typical problem, to which she responded that three with these exact symptoms came in during the past month. Not a cause for alarm but interesting. The situation was resolved by replacing my existing phone with a new one. All is well.

If you are experiencing these issues and you want to make try troubleshooting before hitting the Genius Bar here are some tips:

  1. Check if anything is plugged into the headset port that might be using the speaker like headsets, headphones, or adaptors.
  2. Make sure your mute is disabled when talking.
  3. If you are paired with a nearby Bluetooth headset that either you use the headset or that headset is turned off. Go to Settings > General > Bluethooth.
  4. Try restarting your phone by holding the Sleep/Wake button until the “slide to power off.
  5. If restarting the iPhone doesn’t resolve the issue, you might have to perform a restoring a device.

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Performing a iPhone Restore


Backing up your iPhone, iPad, or iPod touch is done each time you connect it to iTunes. With iTunes you can:

  • Sync with iTunes – backing up every time you connect it to your Mac.
  • Update in iTunes – Updates for your iPhone or iPod occurs automatically without prompting.
  • Restore in iTunes – Refreshes you iPhone back to factory settings.


iTunes backs up most of your device’s settings; however downloaded applications, personal audio, video, and photo content are not included in the backup. When you restore from an iTunes backup your device settings and content will be re-sync to the device only if you check the “Sync” option under each tabs will be checked prompting iTunes to include that content from the backup. If you are syncing for the fist time your applications, audio, video, and photo content will not be synced until you select the “Sync” option in iTunes under each tab.


Repairing Permissions with Disk Utility

Repairing Permissions with Disk Utility



Sometimes it’s the simple things that we forget – maintenance. On the surface Mac OS X appears to be an operating system where you can just set it up and forget it. That is what most Mac OS X users do so don’t think you are the only one. I have worked with a lot of different people who call me an ask why their Mac isn’t running as fast as it used to. This is a simple maintenance routine is one that I generally start out with to get things going again.

Repairing Permissions with Disk Utility

Repairing Permissions using Disk Utility checks for any inconsistencies or differences your operating system might have. This typically examines permission differences on files and folders against what Mac OS X expects them to be. If something is found it is changed to match the expected settings. Permissions tend to become fragmented after third-party installations since the installer needs to access and create certain files on your Mac.
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The Repair Disk Permissions function as part of Apple’s Disk Utility located on your hard drive in your /Applications/Utilities folder. Start by navigating to Disk Utility:

  1. Launch Disk Utility
  2. Select the desired disk, generally your startup disk found in the left column.
  3. Click the First Aid tab.
  4. At the bottom click the Repair Disk Permissions button.



Next to the Repair Disk Permissions button you will see the Verify Disk Permissions button. Selecting this option allows you to preview potential repairs before performing them. Personally there is little added benefit in doing this. Once the repair is complete I run the it a second time just to make sure that it has corrected all the errors. Once complete close Disk Utility.

Other Options


Check my article on Repairing Your Primary Startup Disk with Disk Utility. Other ways of optimizing your system is using a third-party application such as MacJanitor (Free), OnyX (Free), or TinkerTool System 1 & 2 (Paid). These applications offer a collection of system utility features assisting you in performing advanced administration tasks on Apple Macintosh computers by running system optimizing scripts to maximize your performance.



Taking a closer look at the new Apple iPad
Now that the iPad has been out for a while do you want to get more out of it? I ave put together another list of six of my iPad quick tips to reveal more of the iPad’s features.

iPad Not Charging?
No problem. After purchasing my iPad I ran into the iPad “Not Charging” issue with my 2007 Mac Pro. Apparently the iPad has some problems charging from the low-powered USB ports found on older desktops and some USB hubs. Resultng in the “Not Charging” message on the iPad when it‚Äôs connected. In many cases, the iPad does actually charge from these connectors, but only when the display is off‚Äîwhich means you can‚Äôt see the icon that tells you the iPad is charging. If you‚Äôre getting the ‚ÄúNot Charging‚Äù message, try leaving your iPad plugged in anyway, and see if the charge is greater when you return.

Relearning the ‘Touch’ with iPad Photo
For those used to the iPhone, there is a new art to using the iPad. You can interact with your photos stored on your iPad in a whole new ways. Start by launching the Photos app. Try pressing and holding with two fingers in the all photos view. You should be able to spin the photo and slide then around.



Orientation Lock Button
Did you know that your iPad is equiped with an orientation lock button! The iPad’s accelerometer is powerful and very sensitive. The orientation Lock button is located on the right side of the iPad just above the volume controls. When you are working on something and don’t want your screen to keep switching this is a simple way to deal with it.

Email up to 15 Photos from your iPad
If you tried sending multiple photos from the Photo app on your iPad you have realized that you can only send 5 at a time. If you need to send more you can use copy and paste to move them into the Mail app, up to 15 pictures. Simply launch the Photo App and select the stack of images you want to send. Tap the upper right hand icon, the box with the arrow in it. Begin selecting the images you want to send and tap Copy. Hit the home button and launch the Mail App. Tap the compose icon in the far upper right. Tap into the body of the email and hold. Select Paste and your ready to send.

Shared Documents
If you’re wondering where Pages, Numbers and other Apps that save files keep your files wonder no longer. When you Sync your iPad take a look at the Apps tab in iTunes. If you scroll down and you’ll see the File Sharing. Here you can check out the apps that utilize fie sharing and the actual documents. When you’re ready to sync your files, use click Add.. button to add your files and work with them on the go.

iPad Wallpaper
There are a variety of was to customize your iPad and creating your own wallpaper is one of them. iPad wallpaper images should be 1024×768. To assign your image to your home screen background or lock screen, you need to import it to your Photo app. You can use Aperature, iPhoto, Image Capture or you Pictures folder.
Once imported launch the Photo app and find your background. Tap the arrow icon in the upper right corner and select ‘Use as Wallpaper’.

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